Customers who have purchased products from the Cubetoo website may return them within 30 days of the original purchase date for a full refund. The product must be in its original packaging and in new, unused condition. Customers are responsible for the cost of return shipping. Upon receipt of the returned product, Cubetoo will issue a refund to the original form of payment within 5-7 business days. Please note that certain items, such as personalized or custom-made products, may not be eligible for return. For more information on the return policy, customers can refer to the "Returns & Exchanges" section on the Cubetoo website.